ملخص التأثير
NPS
5 %
زيادة بنسبة 10%
معدل إتمام المهمة
8 %
انخفاض بنسبة 20%
الوقت للعثور على المعلومات
5%
أسفل من 25%
Overview: Illuminating the Path to Design Consistency
In the dynamic world of digital banking, Absa Bank faced a growing challenge: a fragmented design landscape that threatened to dim the user experience. This case study explores how the Solar Design System became the guiding light, unifying Absa's digital presence and achieving remarkable adoption rates.
مشكلة
كما نما بايزات، تزاحمت ملاحتنا. زادت عناصر الملاحة بنسبة 300% خلال سنتين، مما تسبب في انخفاض بنسبة 20% في معدلات إكمال المهام و انخفاض بنسبة 15% في رضا المستخدم.
- ملاحة مكتظة: أكثر من 40 عنصرًا غير منظم بشكل جيد.
- مشكلات قابلية العثور: واجه المستخدمون صعوبة في العثور على الميزات الرئيسية بسرعة.
- مخاوف بشأن التوسع: إضافة المزيد من العناصر أدت إلى تفاقم مشكلات قابلية العثور والتكيف.
Research and Planning: Charting the Course
To address these challenges, Absa Bank initiated the Solar Design System project. The team began with comprehensive research:
Stakeholder Interviews: Engaging key personnel across departments to understand pain points and requirements.
Competitive Analysis: Studying leading design systems in the industry to identify best practices.
User Feedback: Gathering insights to ensure the design system would meet user expectations.
Launching the Solar Design System
With insights in hand, the team set out to create a unified design framework. The Solar Design System was built with the following key components:
Component Library: A comprehensive collection of reusable UI elements.
Style Guide: Detailed guidelines on typography, color schemes, and spacing.
Interaction Patterns: Standardized models to ensure consistency in user experience.
Accessibility Standards: Ensuring all components adhere to WCAG guidelines.
Implementation: A Smooth Orbit
The implementation phase focused on seamless integration:
Version Control: Using Git to manage updates efficiently.
Documentation: Creating thorough guides for developers and designers.
Integration: Ensuring compatibility with existing workflows and tools.
Impact: Stellar Results
The Solar Design System brought about transformative change at Absa Bank:
85% Adoption Rate: Within six months, the vast majority of the team embraced the new system.
80% Improvement in Design Consistency: We saw significant leap in visual and functional coherence done with audits.
40% Reduction in Development Time: Streamlined processes led to faster feature rollouts.
The Road Ahead: Infinite Possibilities
The Solar Design System didn't just align Absa Bank's digital elements; it revolutionized the entire approach to design and development. As the system continues to evolve, it stands ready to guide Absa through the ever-expanding universe of digital banking.
By creating a centralized, efficient, and user-focused design system, Absa Bank has positioned itself at the forefront of digital innovation in the financial sector. The Solar Design System continues to shine brightly, illuminating the path for both developers and users alike.
Key learnings
Evaluating existing systems
Analyzing current systems and user feedback helped us identify improvement areas and establish clear objectives for the redesign.
Standardizing components
Consistency in navigation elements improved user experience, scalability, and
the brand
Testing with users
Usability tests and beta testing enabled us to refine designs, validate the new information architecture, and gather user feedback.
Iterating based on feedback.
Incorporating user suggestions optimized navigation paths and ensured a smooth transition to the new system.
